EPF₹9,36,120
EPS₹48,200
Public evaluator walkthrough · synthetic case ER-2026-0812
The entire correction journey, readable without a login.
EPFO Resolve is an independent hackathon prototype. This page documents one complete fictional PF transfer correction case so reviewers and automated evaluators can inspect the problem, logic, evidence, workflow, and outcome without interacting with the mock UAN/OTP screen.
Safety boundary: every person, account, employer, amount, deadline, document, message, and outcome on this page is fictional. It is not an official EPFO service or legal advice.
01 · Deterministic diagnosis
The transfer is blocked by a historical EPS mismatch.
Ananya Rao’s fictional prior employer recorded active EPS membership even though this scenario starts after 1 September 2014, has no earlier EPS membership, and uses ₹18,500 Basic + DA.
Case engine conclusion
The simulated record indicates EPS should not have been recorded for this first-time post-2014 membership at this wage level.
EPFO FAQ · EPS membership after 01 Sep 2014| Field | Expected record | Recorded record | Result |
|---|---|---|---|
| Joining date | 04 Jan 2017 | 04 Jan 2017 | Matches |
| Basic + DA at joining | ₹18,500 | ₹18,500 | Matches |
| Prior EPS membership | No | No | Matches |
| EPS membership recorded | Should not be recorded | Recorded as active | Correction needed |
| EPS contribution | Retain in EPF | ₹48,200 diverted to EPS | Correction needed |
The conclusion is fixed by the case facts. Optional AI can explain, draft, or translate those facts, but cannot decide eligibility, amounts, deadlines, or escalation.
02 · Fictional evidence
The correction request has a complete support set.
The live prototype bundles fictional previews only. It does not accept uploads or collect real records.
- Appointment letter · RequiredConfirms Ananya’s joining date and starting Basic + DA.Fictional document · 1 page
- First three payslips · RequiredConfirms ₹18,500 Basic + DA at first PF membership.Fictional documents · 3 pages
- Service history · RequiredShows this was Ananya’s first EPF employment.Fictional record · 1 page
- Old passbook · RequiredShows an EPS diversion that needs reclassification.Fictional record · 2 pages
- Form 3A extract · OptionalSupports the contribution-month reconciliation.Fictional record · 1 page
- Employer follow-up · OptionalShows the correction request was sent to the former employer.Fictional email · 1 page
03 · Ownership and escalation
One case retains its history from failure to completion.
The application models 8 validated states. It does not call EPFO, an employer, EPFiGMS, CPGRAMS, or any other external government system.
- 01
Transfer failed
A Form 13 transfer stops because the previous employment record has contradictory EPS information.
- 02
Diagnosed
The deterministic case rules identify the precise historical EPS entry that needs correction.
- 03
Evidence ready
Four fictional supporting records are selected and retained with the correction request.
- 04
Correction submitted
Northstar Services receives a simulated correction request and a clearly labelled proposed seven-business-day response target.
- 05
Employer overdue
A labelled demo control simulates the missed response target without contacting any employer or government system.
- 06
Escalated
The same fictional facts and audit history move to simulated RPFC review; the citizen does not start over.
- 07
Reconciled
The incorrect EPS diversion is reclassified to EPF while the total balance stays unchanged.
- 08
Transfer completed
The synthetic old account reaches zero and the reconciled amount appears in the synthetic current account.
Proposed target, not a statutory promise.
The seven-business-day employer response target is an explicit product simulation. The app never presents it as an EPFO SLA or real employer deadline.
04 · Ledger explanation
The entry changes category. The money does not disappear.
Reclassify ₹48,200
EPF₹9,84,320
EPS₹0
The total stays ₹9,84,320 before and after the simulated correction. The negative EPS movement is a synthetic reclassification, not missing retirement money.
05 · Synthetic resolution
A clear route from blocked transfer to accountable resolution.
The final fictional state records the correction, preserves every audit event, completes the transfer to Riverline Technologies, and offers a downloadable synthetic PDF summary.
Fictional amount transferred₹9,84,320Northstar Services → Riverline Technologies